11250

SOME GOOD NEWS ON REFUNDS

Hey folks - some good news? Some GREAT news!! Our insurance refund is imminent! Huge, massive, colossal THANKS for your patience all the way through this difficult process!! 

Seriously - you've all been amazing - this was never going to be an easy thing for the (volunteer) crew to deal with but as a community you've been just incredible with your understanding and support.

Complex

As we've indicated in previous updates, the fact we had to cancel last year's event so close to the intended start date made submitting our claim quite complex and Christmas didn't help either - yeah thanks for nothing Santa...!

During the process, the insurance underwriters have had to review more than 1000 expenses across 80 separate categories, and they've been in constant contact with our finance and legal teams since the cancellation, back and forth to qualify, quantify and finalise the claim.

Finally!

We just got the news that we've ALL been waiting for - we have been informed that the underwriter has now finalised our claim, and we expect to have the funds in the Burning Seed bank account within  a couple of weeks to be able to start the refunds process.

Now, before we get too excited, this will still be a mammoth task and we want to get it 100% right first time - we've all waited this long so please, please, please maintain your patience and understanding for a couple more weeks.

What Happens Next?

OK so we wanted to let you know as soon as we knew - and now you know! We will be pushing out more information soon including a detailed outline of how the refund will come back to you together with a frequently asked questions (FAQ) document to help navigate any issues that might come up along the way.

What we can say now is that for the majority of people the process will be quick and painless - a direct refund to the card/account from which you paid. For others (for instance those relatively few who transferred tickets) it's a bit more tricky and it could take a little bit longer to finalise. We want to get it 100% right so please bear with us.

Once we've closed off the refund process we'll be able to finalise accounts for the year and get on with releasing the financial summary for 2016 (the year that never was) so we can start fresh for 2017  (the year that will be twice as good).

Questions?

OK, we're more than happy to answer questions now but we would ask that you hold fire until we get more information out to you. If you have a seriously burning question that cannot wait until we push out more comms in the next few weeks then please email: feedback@burningseed.com

Burn Bright!

10946

Need To Know: Gate Crew at Seed

by ZUUL

Gate… the final frontier....

Well actually the Gate Keepers are the first people you’ll see when arriving at Burning Seed. We’re the crew of sarcastic, sometimes rude (but always fun) burners who are wearing pink hi-vis and ensure your safe entry into the Burn. Definitely the best crew on the Paddock, you should get involved.

Better this year

2016 sees Gate continue to improve on what was a pretty tight operation last year. Thanks to our friends at DPI the road around the Gate House has been widened so we can process vehicles more quickly and get you on your way.

We’ll also be using smartphones to scan your tickets which is one of the many benefits of our new ticketing system. In addition to checking tickets and IDs we also make sure that you are being Radically Self Reliant and have sufficient water for your time on the Paddock.

Finally we take a look through your car searching for a cold beer (plus stowaways, guns and fireworks - don’t bring those, just the beer). While we’re doing all this please just sit in your car. We don’t hug people at Gate so there’s no need for you to get out. You can do that round the corner when you get to Greeters.

Help Gate Help You

To make things easy for the Gate crew PLEASE PLEASE PLEASE have your ticket and ID ready when you arrive at the Gate House!! You’ve probably had hundreds of kilometres to get it sorted out and there is nothing worse than holding up a long queue because your ticket is in your other pants, which are packed under your esky, behind the tent.

Whilst we don’t require you to print your ticket this year we still strongly encourage you to do so as we see many cases of people’s phones dying or having no reception so they can’t access their ticket online. Just print it out.

Opening Hours and Pass Outs

Gate opens at midday on Wednesday 28th September. Don’t arrive before then, you’ll be turned away. Our full opening hours are available on the Burning Seed website. If you accidentally turn up when we’re closed then you’ll need to find yourself somewhere else to camp for the night until we open again in the morning.

One of our other tasks is handling pass-outs which were first introduced last year. We firmly believe that you get the best experience at a burn by fully immersing yourself in the experience and not popping out to the nearest town for a packet of ciggies, some extra food or the always tempting shower.

Once again be Self Reliant and bring everything you need with you when you arrive - if you do run out of something then ask your neighbours first before jumping in the car. If you do absolutely need to leave the site then we’ll take $20 from you for the privilege which goes to the great team at Red Earth Ecology.

Be nice to the Gate crew when you arrive. We don’t promise to be nice in return but you’ll certainly enjoy the ride.

 

GATE LIFE

Gate House: The beatings WILL continue until morale improves...

Queues: Improvements expected this year...

Queues: Improvements expected this year...

Not evil: Gate Lead Zuul and 2iC Psy

Not evil: Gate Lead Zuul and 2iC Psy

 

 

10806

Financials for 2014 and 2015

Hey folks! We're pleased to give you the final wrap on the numbers for 2015 (including a comparison to the numbers for 2014).  

These update the earlier forecast you may have seen in the 2015 Afterburn Summary (3MB download) and provide the latest overview on where your ticket monies go each year. Big thanks to finance Queen Caroline Brosnan and design legend Lauren Massy for the numbers/design on this report which you can also download as a PDF.

As always, we’d really love to hear your feedback on the finances and indeed on any aspect of the event - send your ideas and questions to feedback@burningseed.com or visit the website for details if you want to contact specific teams direct.

9121

READ THIS! Burner Profiles are Coming to Burning Seed

BURNER PROFILES (1)OK folks - some important pre-ticket news!

  • Burner Profiles are coming to Burning Seed this month (April)….
  • 2016 tickets will go on sale next month (mid May)...
  • To buy a ticket you need a Burner Profile...
  • No Profile=No Ticket...

Go on, what's this about?

Tickets for Burning Seed sold out in 2015. We expect tickets to sell out again in 2016. We're introducing improvements to the ticketing process to help us better prepare this year, to learn more about our community and reduce the risks we saw after tickets sold out last year (scamming, scalping).

A major innovation will be the introduction of ‘Burner Profiles’.

What are Burner Profiles?

If you've been to Burning Man, AfrikaBurn, or MidBurn in Israel you'll already be familiar with Burner Profiles (follow the links to find out more about Profiles at those events). Burn events use Profiles to help the flow of information collected from participants for ticket sales and for registrations (theme camps, art, mutant vehicles, events etc.).

The Burner Profile process can also help participants, particularly those new to a Burn, better understand what they heck they are getting into. Along with basic Profile information - name, email - there’s a few simple questions aimed at getting participants to think about the 10 Principles and what they mean.

Reducing the risk of scalping and scamming.

At Burning Seed in 2016, Burner Profiles will tie you - the purchaser - to your ticket. If you don’t have a Burner Profile you cannot purchase a ticket. This makes it much harder (though unfortunately not impossible) to scalp or scam tickets.

No Profile = No Ticket.

This is really important - if you don’t have a Profile you cannot buy a ticket for Burning Seed in 2016. If you want a ticket you MUST complete a Burner Profile. While completing a Profile does not guarantee you a ticket, you will need to have one already completed to be able to purchase a ticket when they go on sale in mid May. Even if you buy a ticket later this year from someone who doesn't need theirs anymore, YOU WILL STILL NEED A BURNER PROFILE in order to USE that ticket.

What kind of info does the Profile require?

Burner Profiles require basically the same information asked for in previous years when you've bought a ticket...

scamming

Scammed: The scammers and scalpers were out in force when Seed tickets sold out last year...

  • Real name
  • Paddock name (optional)
  • Email address
  • State & country (note: we will ask for your full address when you buy a ticket but this will NOT be stored in your Burner Profile)

.... PLUS a couple of additional demographic questions similar to those we ask each year in the Census.

  • Age
  • Gender
  • How many Burning Seed events attended?
  • How many Nevada/other regional burns attended?

We will retain this information which means you only need to complete your Burner Profile ONCE (you may need to update your Profile in future years).

In addition to the Burner Profile, you'll need to complete a short questionnaire about your knowledge and understanding of the 10 Principles, how you heard about Seed and how you plan to contribute in 2016. The information you provide here will not be retained beyond 2016 but it will help us get a much better understanding this year of ticket buyers' level of engagement with Burning Seed.

What will you do with the info in the Profile?

In 2016, the information you provide in your Burner profile will be linked to your ticket - as in... you need a Profile to buy a ticket.

In FUTURE YEARS the plan is to link the Profiles to tickets AND other registrations - Art grants, Theme Camps, Events, Mutant Vehicles - as in... you'll need a Profile to buy a ticket AND apply for a grant, register an event and so on.

The information you provide in your Profile won’t be used for anything other than the uses you consent to when you complete your Profile (which will include a detailed data use and privacy policy).

You’re welcome at any stage to contact us on ticketing@burningseed.com if you have questions or concerns.

What's the timing?

So here are the key dates for your diary:

  • Mid April - Burner Profiles GO LIVE - look out for announcements in the coming days on the Burning Seed website and on Facebook. You can complete your Profile anytime, but we're expecting tickets to sell quickly in 2016... We'd strongly suggest you complete your Profile before…..
  • Mid May - when tickets will go on sale. Look out for announcements about the ticket sale date, price etc very soon.

If you haven’t already LIKED our official Facebook page go do it now to stay in touch.

Please also help us by letting your friends and frenemies know they will need to complete their Profiles before tickets go on sale to be in with a chance of securing a ticket. Can't stress this enough folks - the earlier you complete your Profile, the more prepared you’ll be.

How much are tickets?  How many tickets will be available?

We’re in the process (in April) of setting our budget for 2016 and we’re not yet in a position to finalise the ticket price until those budgets are agreed. This information will be made available over the next few weeks.

As with previous years there will be more tickets made available but there will also be a cap. Tickets for the event are capped for a range of reasons. Ideally everyone who attends Burning Seed will do their bit, but last year we had just 8% of participants give their time to Community Crew. We need more Crew to support the infrastructure to accommodate more participants. Burner Profiles will really help with early assessment of how many volunteer crew we can expect in 2016.

If you want to volunteer for Community Crew find out more about positions available.

Keep an eye on our Facebook Page and on the Burning Seed website later in April for the announcement that the Burner Profiles have gone live. You'll have a few weeks to complete your Burner Profile (it only takes a few minutes) before tickets go on sale in mid May.

If you have any questions - any questions at all - before, during or after the process of completing your Burner Profile - please email: ticketing@burningseed.com

5238

Burner Bios — linking ticket sales to Seed know-how

[bra_dropcaps style=’dropcap2′]T[/bra_dropcaps]his year we’re looking at integrating Burner Bios into the ticketing process. This means that everyone who buys a ticket would need to trip their merry way through a series of fun FAQ questions and then share some very basic details to set up a Bio. And we want to talk to you about it. 

Why create Burner Bios?

We had a large number of newbies rock up to our fast-growing patch of paddock of Paradise last year. Of course, we love us a newb and we love watching them blow their minds (and hearts) at their first Burn. But with participation our paradisical fuel, we need to make sure that everybody is aboard the self-reliance, leave-no-trace, all-the-ten-principles train.

And despite the large amount of info available last year, there were many reports of first-timers not knowing their fun from their FAQS –  MOOPing, issues with consent, Participation and self-reliance? Never heard of it, to name but a few. “We need more education!” many of you also cried in the 2014 census.

So, we’ve been talking to other regionals about this wee problem that many of us are facing: Burns growing up very fast under the spotlight and cache of the Burning Man name, and at a time when the mothership is turning away tens of thousands of people from its dusty, pearly gates. It’s a time when the I’ve-alway-wanted-to-go-to-Burning Man newbie is king — or at least a large part of the coterie.

For regionals like AfrikaBurn, which now numbers around 10,000 this year and faces its own delicate balancing act of Burn vs desert rave (insert Doof for us), Burner profiles have proven a useful way to ensure that people actually engage with relevant Burner information.

How would Bios make a difference?

Everybody will have to pass through this Bio-making point to get their ticket, and that means everyone will need to engage with a certain level of information needed to create, maintain and take part in our Burnerverse. 

For example, to set up your Bio you will need to answer a range of fun FAQ multiple-choice questions covering all the Burning Seed 101s: Did you know you gotta bring your own shit, owright? Yes, that means water too. And what does P stand for? Nooooo… it doesn’t mean just parrrrrrrrty. It stands for participate – and it stands for YOU.

Once your Bio is set up, you will also be required to download the Survival Guide as part of the process and be redirected to options for participating.

It won’t be a perfect system – ‘cause if you want to just tick, tick, tick to get through, there’s not much we can do about it. But we can ensure that many, many more people are made aware of the fact that a Burn is all up to YOU – and that means them too!

What information would Bios retain?

We will collect as little as possible and not much more than what you already share with the ticket company. We will ask your name – real or playa/paddock – your email address, your number of previous Burns, and the way you might want to participate. (This last question is less about info retention than redirection (aka gentle nudge) towards options for getting involved).

Privacy

We take your privacy seriously, and are committed to keeping your information private and confidential. We will not share it with any third party.[bra_border_divider top=’20’ bottom=’20’]

So talk to us. We’d like to hear your thoughts too. Click here to write your own ideas or support the ones that other people have shared.

 Banner pic thanks to Onur Ka