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Ticketing Team Update

Many of the Burning Seed teams are pretty visible once you arrive on site for the Burn. It could be the entertaining and welcoming fluffers, the sarcastic but efficient Gate Keepers, the always happy to see you Greeters, or the ever present Rangers. However, one team has finished their work by the time gates open, and that’s our super hard working Ticketing team.

The small team of two start preparing months before tickets go on sale, working with our ticketing provider Quicket to ensure that the whole ticketing process goes smoothly and that as many people as possible get a ticket to one of the largest regional burns outside of the US. This year they’ve had the extra responsibility of refunding thousands of tickets to last year’s cancelled event, something that definitely wasn’t in the job description! Almost all tickets have now been refunded and the Ticketing team have made multiple attempts to reach out to the remaining few. If you haven’t received your refund then please email ticketing@burningseed.com

How many tickets have been sold?

Lots! Tickets are still on sale and the final tally will be made public in the annual Afterburn report. There are still some tickets left but don’t delay as they will most definitely sell out. For the last couple of events there have been many disappointed people who missed out on a ticket as they waited too long, don’t let that be you! Head to http://qkt.io/seed17 to secure your ticket now.

Kids tickets, however, don’t sell out as they aren’t part of our population cap. This is the same for the new category of Youth tickets. Introducing this type of ticket has allowed Burning Seed to reduce the price for our 16 and 17 year old Burners but they still need to attend with a parent or legal guardian. Kids and Youth tickets are sold online just like adult tickets.

Do I need to transfer my ticket if I can’t attend?

Yes, if it turns out you can’t attend and have a friend or family member that you want to transfer your ticket to then you must process this through the Quicket ticket transfer system. The name on the ticket must match the attendees photo ID when they arrive at gate otherwise they will be turned away. This helps stop scalping and also increases the security of the event as we know exactly who is attending and that they have gone through the process of creating a Burner Profile and learning about the 10 Principles. If you’d like to transfer your ticket then check out this super helpful FAQ post. The person you’re transferring to will need to create a Burner Profile before you are able to transfer your ticket to them.

I want to sell my ticket

This year we’re super excited to offer a Secure Ticket Exchange Program (STEP) which will allow people to sell and buy unwanted tickets without having to worry about scalping and fraud. The full details will be announced after the event sells out but essentially this works the same as other STEP programs such as the one used by Burning Man.

If you have a ticket you can no longer use, and don’t have any friends or family who want it, then you’ll be able to register this in STEP through our ticketing provider Quicket. People who are looking for a ticket will be able to add themselves to a waiting list and as tickets become available they’ll be notified and given 24 hours to complete the purchase. The buyer and seller don’t need to worry about exchanging banking details or transferring tickets, this is all handled automatically and reduces any chance of someone being ripped off.

If you have a ticket you’re looking to sell then keep an eye on the official Burning Seed Facebook Page for more details when the program is officially launched.

Posted in Tickets.