So… the team is really mindful of the need to keep you informed about the work going on behind the scenes following last week’s devastating news about the cancellation...
First of all we want to say sorry to anyone who may have received an email in error from our ticket partner (Quicket) today. We’ve let them know about the cancellation of course, but somehow a number of people may have today received an automated 'event reminder' email. We hope that it hasn’t upset anyone or confused an already difficult situation.
We’ve been blown away by the level of understanding and compassion you’ve shown for this difficult situation and particularly your messages for our legendary DPI crew who are still on site dealing with a difficult extraction. It’s a really unbelievably amazing response and one which demonstrates the strength and beauty of this extraordinary community of people. Thank you, thank you, thank you. As we’ve said all along - Burning Seed is a participatory experience. We now know the truth of that statement stands whether Seed happens or not. We could not do this without you. We cannot thank you enough.
We’ll check in with posts as often as we have something meaningful to say. This is a new challenge for Seed. We’re not sure how long it will take fully to resolve. So if you don’t hear anything from us for a week or two please don’t think we’re not at full tilt working as quickly as we can to get things straightened out. If you have questions (and we know you do!) check our FAQ first. If you can’t find the answer drop us a line at email@example.com. We’ll aim to capture all your questions and our responses on the FAQ as we move forward.
We're still going through the process of making a claim with the insurance underwriters and we're really grateful for your patience while we let that process run its course. We’ll aim to move as quickly as possible and keep you up to date by email to the address you provided when you bought the ticket.
Those DPI legends are still on site and have managed to cart the first loads out today after a complete wash out yesterday. The crew are looking at an awkward departure because they have to move everything by 4WD and there is another day of rain predicted. They’ve also had a termite infestation in two of their containers which will force them to destroy any wooden structures they might have kept for next year. A small group of DPI may be stuck on site until they are able to get a truck on site to pick up the Telehandler and the left over lumber for storage. They’re hopeful of leaving site by this weekend but they might be forced to tow crews cars out on a trailer.
Please also spare a thought for the locals in and around Matong - they've have had another 25ml of rain today and more to come next week. Check our earlier post for details on how you can support the local SES.
We had record interest in Community Crew this year - such a shame we couldn’t put everyone to work! The Crew Wranglers are keen to make sure every current and potential crew member has been contacted directly about the event cancellation with a "thank you" for putting their hand up. The good news is that we have record numbers of confirmed crew in the database that we'd love to stay in contact with for next year.
Sincerely, everyone, from the depths of our hearts - from all on the crew - thank you again for your patience and compassion during this really tough time.
Burn Bright )’(